Shipping & Duties

How long will it take to receive my order?

Delivery times depend on your location and include both production and shipping time.

As our products are made to order, please allow time for your item to be produced before it is shipped. Estimated delivery times may vary depending on your destination, customs and the local carrier.

You can find estimated delivery times for the countries we currently ship to in our shipping information.

Where do you ship from?

Our products are made and fulfilled through our production partner, Printful.

Your order may be produced and shipped from different fulfillment locations depending on the product, your delivery address and available production capacity.

This helps us fulfill orders as efficiently as possible and reduce unnecessary shipping distances where possible.

Are duties and taxes included in my order?

Taxes and duties can vary depending on your country or region.

Applicable taxes will be calculated or displayed at checkout where required. Depending on your destination, your order may also be subject to import duties, customs fees or other local charges.

Any additional import charges that are not collected at checkout may be charged by your local customs authority.

Will I have to pay customs or import fees?

We aim to fulfill orders as close to the delivery destination as possible.

In some cases, product availability can vary depending on the item, color or size. If an order needs to be fulfilled from another region and shipped internationally, customs duties, import taxes or handling fees may apply depending on the destination country.

These charges are determined by local customs authorities and may not always be included in the price shown at checkout.

If you receive an unexpected import charge, please contact us and we will be happy to help.

How do I track my order?

Once your order has been shipped, you’ll receive a shipping confirmation email containing a tracking link.

Click the link in the email to follow your package and see the latest delivery updates.

If you haven’t received your shipping confirmation or tracking information, please check your spam or junk folder first. If you still can’t find it, contact us and we’ll be happy to help.

Please note that tracking information can sometimes take a little time to update after your order has been shipped.

Why has my order not shipped yet?

Our products are made to order, which means your item is produced after your order is placed.

Because of this, there is a production period before your package is handed over to the shipping carrier. Once your order has shipped, you’ll receive an email with your tracking information.

If your order appears to be taking longer than expected, feel free to contact us and we can check the status for you.

Can I change my shipping address?

If you notice an error in your shipping address, contact us as soon as possible.

We may be able to update the address if your order has not yet entered production or been shipped. Once an order has been processed or handed over to the carrier, we may no longer be able to make changes.

What happens if my package is delayed?

Delivery estimates are not guaranteed and occasional delays can happen due to customs, carrier disruptions, weather or other circumstances outside our control.

If your tracking has not updated for an extended period or your estimated delivery window has passed, please contact us and we’ll help you look into it.