Frequently asked questions

What is Feathers Club?

Feathers Club is a streetwear brand created by Hannah & Oliver. We design subtle everyday clothing for people who love badminton, without making it look like traditional sportswear. You can read more about our story and what Feathers Club stands for on our Our Story page.

Are your products made to order?

Yes. Most of our pieces are made to order, which means your item is produced after you place your order. This helps us avoid unnecessary overproduction and waste. You can read more about our made-to-order process here.

How long does it take to receive my order?

Because our products are made to order, production usually takes a few business days before shipping. Delivery time depends on your country and shipping method. You can find estimated delivery times and more details in our Shipping Information.

Do you ship worldwide?

Yes, we ship to many countries worldwide. Available shipping options and estimated delivery times depend on your location. You can find more details in our Shipping Information.

Can I return my order?

Yes, we offer 30-day returns. Items must be unused, unworn and in their original condition. You can find the full details in our Return & Refund Policy.

How do I know what size to choose?

We recommend checking the Size Guide before choosing your size. Some pieces may have an oversized or relaxed fit, so make sure to also read the product description for specific fit details.

What does “subtle badminton inspired” mean?

It means the design includes small references to the sport without being loud or obvious. This could be in the name, graphic, details or the feeling behind the piece. You can read more about what makes Feathers Club pieces different in our Products FAQ.

Didn't find your answer?

Don’t hesitate to get in touch with us. Send us an email and we will respond as soon as possible.